Looks good but fragile and unreliable.
David
8/10/2017
This hood is installed in our 3 year old home. The fan control switch housing is poorly designed cheap plastic, and very expensive to replace. Has broken twice already in the course of normal use. Trying to reinforce the part myself now as replacing it again is just throwing money away.
The internal blower (sold seperately for an additional $500) just quit on ours too - the second in our neighborhood to fail in 3 years or less.
No, I do not recommend this product
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GREAT ADD TO THE LOOK OF THE NEWS KITCHEN , HELP REMOVE SMOK
KIM
6/1/2017
LOVE THE PRODUCT GREAT LOOKING
Yes, I recommend this product
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Nothing but trouble
Paul
5/21/2017
I'm had this hood installed in my new home. After 15 months the switch (control Panel) fell apart. I ordered a new one from Kitchenaid Parts online and installed it in Nov of 2016. After 6 months the part failed again. I submitted an online contact to KA and someone called my wife back offering apologies, telling her to go to the company we bought the part from to check the warranty. Part was item #: 1878923
Description: Control Panel
Price: $60.99 and was purchases for KA parts! Unbelievable
No, I do not recommend this product
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Almost Great
D.R.
4/13/2017
We purchased this hood 9 months ago as part of a full kitchen renovation. While the exhaust performs extremely well and has a great appearance, my frustration with this equipment relates to a cheap piece of plastic which holds the control panel. It has now just broken for the 3rd time - and in the process of being replaced again!
The appliance repair company is in the process of determining if this is a common problem - oh, yah, half of the reviews for this unit complain of this very issue - going back 3 years. Come on kitchenaid, either correct the design flaw (cheap plastic) or stop manufacturing the product.
Dear Kitchenaid, are you willing to fix my unit forever free of charge or can you come up with a viable fix?
If not for this frustrating issue, I would probably rate my $18,000 kitchen package 5 stars - but a 50 cent piece of plastic junk is leaving me frustrated with this purchase.
I would love to hear back from Kitchenaid with a solution.
No, I do not recommend this product
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This is a commercial hood
New Kitchen
3/16/2017
This hood fit our kitchen perfectly, the design is something you would expect in a commercial kitchen. It matches our range perfectly and installed easily.
Yes, I recommend this product
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The Good & The Bad
MC
10/19/2016
I would recommend this product to a friend with caution. It is aesthetically pleasing and effective (esp. with the 1200CFM blower) but like many others our control panel broke within the first 30 days of use. Overall I am happy with our purchase because it looks good and functions very well, (I would say like a commercial quality range hood).
More on the bad: All of the controls still function but the plastic and two screws that held the control panel in place are broken. Definitely poor design/quality on the control panel. Quite a shame for an otherwise very good product that is $2500+ with the blower.
Yes, I recommend this product
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1.5 years & range hood control has broken
Cat
9/12/2016
We have a new home & the vent hood was the last thing to be installed. After 1.5 years, the range hood controls has broken from the inside where the screws do not stay screwed in. It seems to be made of cheap plastic. It is the one part I questioned after installation. Everything else is made of stainless steel.
No, I do not recommend this product
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Started rusting after 2 weeks.
Jason
7/11/2016
We bought this for our home a few weeks ago and after only 2 weeks, the entire thing is rusting. The vent cover is fine but the actual hood has rusted top to bottom. It hasn't been exposed to any water and our home is brand new. Has anyone else had this happen to them. Also, Can someone contact me about the issue from Kitchenaid?
No, I do not recommend this product
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commercial grade
HB Don
8/3/2014
We purchased a complete kitchen package, Refrig, convection oven/ micro combo. cooktop, hood, dishwasher and bottle cooler and absolutely love everything!!!!!!!
Yes, I recommend this product
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Broken Control Box over and over again!
brokenhood
7/7/2014
My control panel where the on off switch is keeps on breaking bc it is made of plastic. It becomes separated from the unit. It was repaired 3 times, after which I asked for a real remedy. Whirlpool said they could only replace it with a new one. I got the new one installed, same model, but within 2 months the control panel again broke and separated from the main unit! There is a major design flaw! Heat from range makes plastic break easily, and the plastic is what is holding the control panel in place! Kitchen aid needs to redesign this and come up with a permanent stronger steel fix for this unit.
No, I do not recommend this product
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